Management Services
Improve Your Business Performance.
Practice Operations
Experienced consultants to your practices who imbed understanding of processes and policies with your staff and drive adherence to standards.
Human Resources Processing
Payroll and benefit management including required systems and communication to staff.
Staffing Support
Efficient acquisition and employment of high-performing individuals with the right skill sets to meet your operational needs.
Physician Recruiting
Identification and acquisition of the practices, specialties, and providers to complement market coverage and grow your network.
Accounting Services
Full suite of accounting and financial services to ensure compliance to governmental and hospital system guidelines with expertise in handling physicians' practices of all sizes and specialties:
- Cash flow management and analysis
- Coordination of Accounts Payable
- General Ledger maintenance
- Fixed asset tracking
- Completion of compensation analysis and distribution
- Financial statement production
Credentialing
Management of all provider and payor data with fast application processing, ongoing monitoring and reporting and centralization of all physician data and automation of the credentialing application process:
- Applications within two days of receipt of necessary information from an individual physician.
- Accumulation and organization of all provider data and payor contract data required to complete Managed Care, Government and facility applications in one electronic database.
- Automated completion of forms required, using the Managed Care, Government or facility applications.
- Tracking the progress of applications once submitted.
- Maintaining an electronic “paper trail” of all contact with credentialing entitles as applications flow through the credentialing process.
- Monitoring of expiration dates and alerting the staff daily of any licenses, certifications or contracts coming due.
- Automatic updates of each provider’s CV as data is changed or added to the database Monthly payor reports by provider.
Managed Care Contracting
- Reporting to allow collection of fees to the proper amounts allowed
- Analysis that assists in negotiation of contracts
Clinical Quality
Ensure smooth data transmission of patient data via the EMR across the system.
Marketing
- Branding, promotional materials and Web site development
- Practice marketing to referring physicians, patients, and prospective patients in target communities
- PR and advertising for physician network and individual practices
Standards Compliance
Policy development, training and management for adherence to HIPAA and other governmental regulatory requirements.
Benchmarking
Once assessments are complete, we establish baselines and then utilize industry and internal metrics set performance targets.
Financial and Operational Assessments
The cornerstones of our assessment services are our practice assessment tools and processes that facilitate gathering critical practice operational and financial information enabling us to evaluate practice needs and make recommendations related to operational processes, performance metrics, systems, etc.
Business analytics and reporting
Powerful reporting package with the most sophisticated analysis tools available to enable understanding of where workflow improvements can be made, measuring the performance of each payor with customized reporting to fit your needs.
- Virtual month-end reports
- 24/7 Web access to reports and data
- Reporting Cubes
- Reporting Cubes are dynamic, multi-dimensional views of data that allow clients to run their own reports to answer questions regarding revenues and ageing.
- Strategic Reports
- These standard monthly reports provide summaries of your revenues and ageing by provider, place of service, procedure, or payor grouping to assist in executive-level analysis.
- Operational Reports
- These weekly and monthly reports provide detailed charge-level data to aid the practice in identifying specific areas to improve process efficiency and reimbursement.
Training
We provide a combination of instructor-led classroom training, distance learning, and onsite training for new implementations with user documentation.
- Initial training, during implementation, is available for both web-based and onsite instruction to better prepare a physician’s staff.
- Ongoing Web training support.
MSI Business Analytics™
This powerful reporting package offers the most sophisticated analysis tools available, enabling you to understand where workflow improvements can be made, measure the performance of each payor and customize reporting to fit your needs.
- Virtual month-end reports
- Web-based reporting
- 24/7 access to reports and data
Reporting Cubes
Reporting Cubes are dynamic, multi-dimensional views of data that allow clients to run their own reports to answer questions regarding revenues and ageing. Some of the variables include posting date, place of service, provider, diagnosis, procedure, insurance and referring physician. These powerful reports measure each event in the claims lifecycle, allowing your practice to understand exactly what is happening and how to improve efficiencies in each department. These reports are available 24/7 via the Internet.
Strategic Reports
These standard monthly reports provide summaries of your revenues and ageing by provider, place of service, procedure, or payor grouping to assist in executive-level analysis.
Operational Reports
These weekly and monthly reports provide detailed charge-level data to aid the practice in identifying specific areas to improve process efficiency and reimbursement.